How long will it take to receive my order?Updated a year ago

Orders are processed Monday through Friday and are usually shipped within 48 hours of placement, excluding weekends and public holidays.

DOMESTIC

We use Australia Post, which usually take 1 - 3 days for domestic delivery. Western Australia is usually 5 - 7 days. You will be sent a tracking number for your order once shipped so that you can trace your parcel.

NEW ZEALAND SHIPPING

We ship to New Zealand using DHL Express, which usually takes 1-3 days from when it's left us for delivery to New Zealand. You will receive a tracking number.

PAPUA NEW GUINEA

We use Australia Post Pack and Track, which usually takes 3 - 10 days for delivery to Papua New Guinea. You will be sent a tracking number for your order once shipped so that you can trace your parcel.

INTERNATIONAL SHIPPING (excluding New Zealand and Papua New Guinea)

For international orders, we use DHL Express services that have a 5 - 15 business day delivery time once the order has been shipped (shipping time varies per destination). Please note that this does not include customs processing delays.

Please note, these are regular guidelines, delays may be experienced at times due to extenuating circumstances such as COVID-19.