I'm not receiving your emails?Updated 3 months ago
If you've signed up for a welcome discount and haven't received your code, please reach out to our customer service team at [email protected]
Gmail and Yahoo can also put our emails in Promotions Folders or Spam. We recommend searching Tulio inside your email program.
Chances are you may have already shopped with us or you have been previously subscribed and didn't realise. We'll be able to sort it out for you in a jiffy.
SPECIAL NOTE: Bigpond Users - Bigpond has periodically blocked our emails and while we speak with them to sort these issues, we are not always aware if it's happening again. If you've got an alternate email address please use it instead.
Here is a link to a page we've set up for further instructions on how you may be able to fix the issue.
https://tulio.com.au/pages/a-note-for-our-bigpond-email-users-add-tulio-as-a-safe-email-address