Couldn't find the answer you needed?
Get in touch with our friendly customer care team.

Phone service is available Weekdays
9:00AM - 4:00PM AEST

Back to TULIO Website

TULIO Fashion

This will depend on how long ago you placed your order. Please contact as soon as possible and if we have not yet shipped your order, we may still be able to cancel your order or make certain changes to your order.&#xA0; Either email&#xA0;<a href="mailto:&lt;a data-fr-linked=">customerservice@tulio.com.au</a> or call 07 3265 7245 between 9am and 4pm, Monday to Friday.

This will depend on how long ago you placed your order.Please contact as soon as possible and if we have not yet shipped your order, we may still be able to cancel your order or make certain changes to your order. Either email customerservice@tulio.c

Can I cancel or change my order?

Order Help

How much does shipping cost?

How long will it take to receive my order?

Do you ship internationally?

Shipping

Returning an Item

Can I exchange something?

How long will it take to process my refund?

Returns and Exchanges

How do I apply a discount to my order?

Store Credits, Gift Cards and Discounts

Received a faulty or incorrect item!

I just bought an item and now it's on sale?

I'm unsure about sizing, can you help?

I'm not receiving your emails?

Account and Emails

Can I visit the warehouse?

Do you have a store?

Store and Warehouse

Can I cancel or change my order?Updated a year ago